Noverus Infinity Offers Premium IT Support in Sacramento
We know how daunting it can be to find a reputable IT support firm in Sacramento. We believe your search ends today with us. Noverus Infinity is an award-winning tech firm serving the greater Sacramento area since 2011. Our team has well over 50+ years of experience in the field, and we only employ the best in the industry.
Sacramento Managed IT Services
Noverus Infinity's goal is to help you focus on your business, not your technology. We are proud to serve the IT needs of many different industries in Sacramento, including finance, education, healthcare, construction, insurance, automotive, and real estate.
The IT support services we offer includes monthly managed IT services, such as data backup and recovery, emergency IT support, cloud file sharing, security, patches and updates, user management, and more.
What makes Noverus Infinity different from other tech firms? We call it the Noverus "Edge", which is made up of 4 areas of focus.
First, we offer award-winning, top-tier Support; no matter your service package level. Other companies give you a higher level of support based on how much you are paying them, but we believe in reliable, quality support for all businesses. This includes knowledgable employees, quick response times, and 24x7 tech support.
Second, we offer Service Level Agreements (SLAs) so you know exactly what you are getting. It can be frustrating to think you are paying for one service, but getting something slightly, or even completely, different than you think. We believe in transparency, clear goals, and fulfilled expectations. We have a variety of methods to ensure you feel comfortable with what you are paying for.
Third, we speak your language. There are many terms in the tech world that are just not relevant to actually getting a problem fixed. If the IT firm you are speaking with consistently uses complicated words that you don't understand to try to make themselves sound smarter, either they have no idea what they are doing, or, they are out of touch from the true emotions and needs of a client. We do our best to speak in plain language, to help you understand the problems, and more importantly solutions to your IT problems and needs.
Lastly, no surprises! Many technology and support firms like to include unexpected "add-ons" to their contracts, forcing you to pay for something you didn't know you needed. Through our comprehensive on-boarding process, we find out exactly what you need, and give you a clear view of everything we are offering. Should the occasion arise where something extra is needed (which happens from time-to-time), we will never do a service or charge you for something without talking to you first.
Sacramento Emergency IT Support
Based out of Roseville, CA, our agency is within distance of every area in the Greater Sacramento area and Placer County, including Granite Bay, Folsom, Sacramento, Rancho Cordova, Citrus Heights, Fair Oaks, Orangevale, North Highlands, Carmichael, Gold River, Antelope, Arden, Rio Linda, Del Paso Heights, Mather, El Dorado Hills, and Lake Tahoe. This means that if you have a network outage, you are hacked, have a data breach, wifi is down, or any other emergency IT need, our support team are just a quick phone call and drive away.
We value efficiency, and we pride ourselves in our quick response times to your situation. We know that when we address your problem, we will get it done right the first time. You can call our support team 24x7, by calling 855.366.3212.
Sacramento Data Backup and Recovery
What would happen to your business if disaster strikes? Losing your important documents and information is one of the worst things that can happen to your business. Hackers, data breaches, and natural disasters can all impact your business, but there are steps you can take to make sure your information is backed up, secure, and recoverable in the event of an unfortunate situation.
Noverus Infinity offers customizable and incremental backups and recovery of servers, personal computers, email, and more for your business. Rest easy knowing your data is safe, and can be accessed at any time by you or an authorized employee.