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1. Support and Response

You should think about the availability of around-the-clock IT support for your business when choosing an MSP. Most operational elements in the modern commercial setup rely on technology. Therefore, you want an MSP that is available at all times for minimal downtime. It is also important to consider the projected response time of the potential service providers. Typically, the IT firm should be quick to address the problems that are affecting your computer systems and network. Moreover, they should be able to work with your employees to address the human elements that could be causing unexpected hiccups in operation. Under ideal circumstances, your new MSP should resolve your technical issues before they cause significant disruption to your business.

2. Service Level Agreement

You should engage a managed services provider in Sacramento that can legally commit to providing exceptional IT support. A service level agreement (SLA) will be crucial in ensuring that your expectations are met by your chosen MSP. You should discuss the different elements of the SLA with your potential partners. Do not hesitate to address the quality of service, the availability of technical support, and the responsibilities of the firm to your company. The SLA will be crucial to you and your MSP, so you should get the best deal possible. If you choose to work with Noverus Innovations, you will have a chance to review, discuss, and negotiate the terms of your service level agreement. Our ultimate goal is to ensure that we can deliver the best service and meet your standards for a long-lasting partnership.

3. Financial Implications

You should choose an MSP that provides the best value for your money. The most expensive MSP is not necessarily the best, and the cheapest alternative might not provide quality IT support services. Therefore, you must be diligent in your calculations in order to ensure that your final choice is the best financial decision for your company. You should evaluate the general MSP costs in the local market and compare the price with the terms of service and the competitiveness of technical support. Your objective should be to find the MSP that ensures maximum profitability and cost savings in the long run.

Choosing the right managed services provider in Sacramento can be a challenging and complicated process. However, the long-term rewards for hiring the right MSP for your business are exceptional. Give Noverus innovations a chance. We can be the right MSP for your business. If you would like to learn more about the potential benefits of reliable IT support, contact us now.

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Servers

Think about how important your servers are. They hold your company’s critical data, like customer management, accounting records, inventory, employee information, and trade secrets. If those servers go down, you hope that your backups are current and that recovery will be easy. You have also invested a lot of money in the hardware and software on those servers and spend plenty more for basic maintenance.

How can you improve your server efficiency? Instead of investing more into hardware that will go obsolete quickly, move to cloud-based server virtualization. You still have full access to the data, but you don’t have the expenses of running your own server farm. Plus, with virtual servers, backups are simple.

Desktops

Desktops are your employees’ link into your company. How efficient those systems work directly impacts your employees’ productivity. Is your in-house IT support team capable of keeping those desktops running smoothly? Or maybe you don’t have an in-house support team?

Bringing in outside desktop support will greatly improve the efficiency of your systems. This team can remotely work on the desktop to troubleshoot and fix many problems. When it becomes a hardware issue, they can provide a new desktop to the employee in a minimal amount of time. This helps improve your desktop efficiency while protecting your employees’ productivity levels.

Mobile Devices

Nowadays, almost everything is being done via mobile devices, such as laptops, tablets, and smartphones. These devices can be company-provided, personal devices, or a combination of both. In any case, employees who are working remotely or are traveling need a safe way to access company data via these devices. This allows them to remain productive, without compromising your company’s critical data resources.

Improving mobile device efficiency begins with providing a safe, secure way to access internal resources. IT consulting in Sacramento can advise on which solution is safest and most cost effective, given the number of devices and users. The experts can also advise on licensing for software used by remote and local employees. This can help keep costs down while maintaining or improving productivity.

Improving Your Company’s Efficiency

If you want to improve your company’s efficiency, examine how you are managing your IT resources. Having an internal IT support group sounds like a good idea; however, a small team often lacks expertise in all aspects of managing the IT infrastructure, which leaves your company vulnerable to cyberattacks and costly human error. Plus, a small team often cannot keep up with the work required, which decreases efficiency and productivity.

When you want to improve your company’s efficiency, contact us at Noverus Innovations today. Our IT consulting experts in Sacramento are ready to help you with your business’ IT needs.

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IT consulting in Sacramento was very rewarding for CEO Stephen Monk. The Internet of Things (IoT) and cloud computing had revolutionized operations, and it kept him working at the IT offices he managed longer than was his custom. But it was a good kind of fatigue that gripped him as he ran hands through his hair, yawned, and made his way to his car. At three in the morning, the lot was empty except for his vehicle. He had his keys in the driver’s side door and would have been headed home, when an azure glow behind changed reality.

There was a low-pitched, thrumming kind of sound, a sort of WHOOMwhoomWHOOMwhoomWHOOMwhoom… and as Stephen watched, a rectangular box resembling an indigo phone booth appeared in the middle of the parking lot. It just sort of faded into existence, like a really bad special effect from the eighties. Only, Stephen knew that which was real. Soon the box was stationary, and on the front it read: “Police Call Box.”

The Thin Man

Silence reigned for a full second, until the door jangled open and a man made of elbows, knees, and tweed stumbled out waving a bright and throbbing laser-pointer that seemed incapable of projecting a beam. The man said, in a heavy English accent Stephen wasn’t able to immediately identify, “You must be the man from the monastery.”

“What?”

“You’re Stephen Monk, aren’t you?”

“How do you know my name? And I dislike jokes like that.”

“Ha! I knew you would. Well Mr. Monk, in approximately 72 seconds, the cyberman envoy from Gibblet Prime will arrive in a temporal manipulation device derived from a corroded and imploding Tardis that group of robotic blatherskites found drifting through a nebula 500 years from now. Unless you want to be ‘Upgraded’, I suggest you catch,” and the man threw the strange laser-pointer looking thing at Stephen, who caught it incidentally.

“Uh… see the building behind me?” Stephen asked. “I provide IT consulting in Sacramento, in addition to a number of other services like:

• File Sharing
• Data Backup
• Complete Data Protection
• Free Network Assessments
• 24-Hour Managed Services

…and much more under the auspices of my company Noverus Innovations, Inc. Unless you need anything like that, I’m afraid I can’t help you—”

“No, but brilliant way to use up your last thirty seconds as a non “upgraded” human being with emotions and reason. Oh, wait— I need an assessment on my Tardis— er, on this call box.”

“Do you?”

“Yes, won’t you take a look?”

Into The Box

Stephen rolled his eyes. It was the size of a phone booth, how bad could it be? But then… it had appeared out of nowhere— well, it was three in the morning, wasn’t it? Perhaps he was seeing things. Stephen walked over and looked inside—

Then jumped back with a cry, “It’s… bigger on the inside!”

“Yes, and see over there?”

The world had begun to tremble, and an evil green light was splitting apart the air like some evil science fiction specter. “What’s that?” Stephen asked, awed.

“The end of IT consulting in Sacramento if you don’t get in and help me,” said the strange man.

“Who are you?”

“I’m The Doctor,” and after being shoved, Stephen found himself inside a phone booth shaped call-box bigger than his offices.

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Think about the state of your business and its overall IT infrastructure. Do you know every single piece of that infrastructure? Do you know what it is capable of if ever your business doubles in size? Is it scalable? What about the security of it— do you have any vulnerability that exists? How are each part of your network managed? Is the performance up to par? These are all things that you want to think about, and it starts with a network assessment.

Have a Network Assessment Completed

One of the most value-add activities that you can go through is to have a system assessment completed. A network assessment is going to be a full review of the entire state of your IT infrastructure. It is all about having an IT consulting professional in Sacramento come in and review your organization’s set-up from top to bottom.

The network assessment is going to touch on every single part of IT as it relates to your organization. It is going to look at performance, security, processes, the efficiency levels, functional ability, etc. The overall network set-up you have may work today, but you will not know if it is going to work as things expand until you put in the time and have the assessment completed.

When to Have the Assessment

You want to get into the habit of having a network assessment done routinely. Every two to three years, you should have a professional IT team come in and review every part of your network. Things can change and it does not take much for you to fall behind and get outdated with the technology that you are employing.

Having your IT infrastructure reviewed routinely is going to allow you to identify areas for improvement quickly. Maybe you have not yet switched everything to the cloud— that could be a great solution for you to plug into now; it just has not been brought up to you recently because your network was not fully reviewed. An assessment can open this up as an option.

A lot can be identified when you have a network assessment completed. Bring in an IT consulting professional in Sacramento and you will be amazed at the results and eye-opening revelations that can come from something as simple as a review of your IT infrastructure. If you are a business owner and you have not had your entire IT set-up reviewed in the past, reach out to us at Noverus Innovations, Inc. and get the ball rolling today on this value-add activity.

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