What You Should Look For in a Managed IT Services Provider in Sacramento

More and more companies are turning to managed IT services in Sacramento because outsourcing offers cost-effective convenience in one package. But before you jump on the bandwagon, you should know how to choose the best provider for your company. Here are some things to look for:

Expert Staff

People are the most valuable resources an organization can have— this means that not only your own employees but also your provider’s employees should be of high caliber. After all, they’re going to end up working for you, too. Their expertise should help you cover areas where you’re lacking, especially if your core business is not IT-related. Another thing to look for is succession planning. What happens when a staff member of your provider leaves? There should be a clear process for handing over tasks to maintain continuity.

Proven Track Record

Your provider should have a history of successful implementations and service deliveries in industries similar to your company’s. For example, if you run a financial institution, your provider ideally should have experience working with local and international banks, investment and lending companies, etc. They should also be able to demonstrate compliance, accountability, transparency, and risk management. To see this, you can ask for testimonials and case studies. If you’re going to hand over your IT processes to them, you have to be sure that they have the necessary experience.

Industry Recognition

What is your provider’s reputation in the tech industry? Here’s where awards and certifications come in. Though important, positive reviews from past and current clients aren’t enough. What’s more imperative is that your provider meets standards after their capabilities are reviewed and measured by a qualified assessor. Any provider of managed IT services in Sacramento can claim that they’re compliant and capable, but without an outside party verifying those claims, there’s no concrete way to prove them.

Values Alignment

Your provider should be able to fit with your company’s technology, mission, and culture. Without this, their values and yours may clash and cause conflict. For example, if your company supports sustainable processes and your provider has a big ecological and carbon footprint, an alliance between the two of you would go against what your company believes in. It’s best to work with a provider that supports the same causes.

Future Innovations

As your company grows, you’ll also want your partners to grow with you. Thus, it’s critical to look beyond the current state of services your provider can offer, particularly if you plan to commit to a subscription worth a few years long. Ask for a road map to see if your provider has any plans to improve and innovate. Your company may not need a feature now, but will do so later on.

Choosing a reliable provider of managed IT services in Sacramento can be a challenging task given the many options you have, but using the criteria mentioned above will yield a short list in no time. For a provider you can truly count on, look no further than Noverus Innovations, Inc. We offer a wide range of services to suit your needs. Contact us for more information.